Meet
Our Team
Meet the Interiology Design Team
Click each photo for bio
Mark Haddad, CMKBD
President
Creative, knowledgeable, and passionate about details, Mark treasures guiding clients through the challenging and detail-oriented process of kitchen, bath and interior design.
Mark excels in pushing your styles boundaries while using the most innovative products and techniques to enhance day-to-day living and provide creative solutions to seemingly inextricable challenges. Each project reflects your individual aesthetics and is tailored to your unique space and set of needs.
Mark has nearly two decades of experience in the design industry and has been recognized with over 20 awards, both locally and nationally. With a B.A. from Boston College and an M.Ed from Lesley University, Mark guides and teaches throughout each project, including you in the process, and providing the skills to keep your home refreshed and beautiful for years to come. He spent many years teaching kitchen and bath design at Boston Architectural College and is a Certified Master Kitchen and Bath Designer (CMKBD) as designated by the National Kitchen and Bath Association.
Mark is also a lifelong musician and vocalist, who started his career in music education and performance. Mark currently serves on the Executive Board of POMS (Parents of Music Students) in his hometown of Belmont, MA
Mark Haddad, CMKBD
President
Louie Kerbici
Executive Vice President, Design
Louie lives for those “lightbulb moments” when clients can finally see a long-planned project coming together.
One of Louie’s favorite aspects of the design is the selection process and pointing you in directions you never would have considered. He loves connecting with people and challenging them, so everyone can get the most out of every project.
That relationship begins early. Louie is usually the first point of contact for homeowners who reach out to us, and a trusted resource throughout a project. He is known for his close attention to schedules and budgets and makes the experience as seamless as possible.
He spent many years in the financial services industry as an analyst and project manager and has brought that expertise, and respect for your time and money, to his work at Interiology.
Louie’s personal aesthetic has been shaped in part by his extensive travels. His designs have been featured in the book Condo Makeovers, and his kitchens, bathrooms, and custom cabinetry work have been honored by the Builders and Remodelers Association of Greater Boston and the NKBA Northern New England Chapter.
Louie Kerbici
Executive Vice President, Design
Susan Cracraft, CMKBD
Vice President, Design
Nothing gets past Susan – literally. As our resident engineering mind and technical expert, we don’t move a project forward until she contributes, either via her uncanny technical expertise or her first-rate design sensibilities.
To see how beautiful precision can be, look no farther than Susan’s own kitchen (Arnold Project), full of elegant design elements (and even some bling!), all engineered to the 1/8 inch.
She is an NKBA certified kitchen and bath designer and has traveled the world – from the Chief Architect headquarters to the Sub Zero/Wolf factories and beyond– to gain further understanding of the products and possibilities in residential design.
Since completing both the kitchen and bath design and residential interiors programs at Boston Architectural College, Susan has been taking on projects of a much larger scale, with beautiful results. Her work has been honored by the Builders and Remodelers’ Association of Greater Boston as well as the NKBA Northern New England Chapter.
Susan Cracraft, CMKBD
Vice President, Design
Jaye Gordon
Interior Designer
The creative force behind many of our projects, Jaye has the artistic vision to create beautiful and cohesive looks but is especially gifted at maximizing every inch of space.
Jaye finds joy every day in using design to transform a client’s space into that perfect combination of beauty and function. She has the technical skills to create an inventive kitchen or bath layout but also relishes the hunt for the right materials and colors.
She works closely with you to communicate the vision for your home and ensure you will be thrilled with the final results.
Jaye has an MBA and spent many years in consumer and business marketing. On weekends, her favorite way to unwind was by working on design projects for herself or for others. Ultimately, Jaye realized she loved the process of design as much as the result and completed the kitchen and bath design program at Boston Architectural College.
Jaye’s clever use of space and striking designs have been honored several times nationally by the NKBA, including best “Before and After” bath in 2016. (add powder room award) She has also won numerous regional awards for her kitchen and bath projects.
Clients have ideas of what they like and don’t like -- but they're never as current as we are. Try to take a client who is very traditional - keep them comfortable - but make additions that add character and current
Jaye Gordon
Interior Designer
Andrea Carter
Chief Financial Officer
As our CFO, Andrea has never met a spreadsheet she didn't like. Relishing all things dealing with dollars and cents, Andrea brings extensive experience in financial analysis, corporate finance and project management to the Interiology team. She makes sure everything we do ticks, ties and balances to the penny.
Andrea works closely with Interiology's designers and project managers to create realistic and accurate budgets for client you and your project. The system she developed is inspired by a template she created for her own kitchen and bathroom renovations as one of Mark Haddad's former clients. It was so good, we had to hire her.
With a degree in economics and an MBA from MIT Sloan School of Management, Andrea is thrilled to apply her business acumen to an industry and creative process she loves.
Outside the office, Andrea is an elected member of the Needham School Committee and a long-standing volunteer in the Needham Public Schools.
Andrea Carter
Chief Financial Officer
Sheryl Craig
Technical Designer
Sheryl is inspired by people’s lifestyles and priorities so the design doesn’t just fit the space, it fits the clients’ way of living.
One of Sheryl’s strengths is her fluency in the Chief Architect CAD platform. She acquired the skill while attending the Boston Architectural College, grabbed onto its visual communication capabilities and never let go!
Chief Architect is key to enabling clients to see their space come to life through 2D and 3D visualizations. The resulting presentations are the core communication with the client and a shared expression of the designers’ vision.
As Technical Designer, Sheryl further uses Chief Architect as an instrument for technical documents for our renovation partners such as construction, electrical, and plumbing thus ensuring a successful project completion.
With 25 plus years in kitchen and bath design specialty agencies, Sheryl is known for her strong work ethic and a vital team player.
In her personal life, Sheryl is an active advocate for young people with special needs and therefore brings a keen understanding of how a family works and its role in creating inviting and functional spaces.
Sheryl Craig
Technical Designer
Colette Chrétien
Operations Manager
As Operations Manager, Colette is integral to every client project, ensuring all the pieces come together to deliver the desired final product. She approaches each task with the same level of attention and care, knowing no detail is too small when it comes to planning the spaces people will live in. She also manages the Experience Studio, and loves showing clients all the expertly designed features.
Colette has always harbored a passion for design. After graduating from Tufts University, she began her career in fashion and founded her own line of women’s clothing. For Colette, the most rewarding aspect was seeing a design she had sketched come to life as a garment that made someone happy to wear.
This love of creating and transformation brought her to the world of interior design, where one can dream up not just an outfit to wear, but a room or entire house that is exactly to their specifications and taste. In her mind, nothing could be better than achieving that ultimate level of customization and personalization.
When she’s not in the office, Colette enjoys painting, skiing, golfing, and craft projects of all kinds.
Colette Chrétien
Operations Manager
It is amazing what is possible. Let’s have a conversation about your home and the space you’d like to transform. We look forward to speaking with you.